At Reliable Appliance Services, we value your time and our commitment to providing exceptional service. To maintain a smooth scheduling process for all our customers, we have established the following cancellation policy:

Appointment Cancellations

If you need to cancel or reschedule an appointment, we kindly request that you provide at least 24 hours’ notice. This allows us to offer the appointment slot to another customer in need of service.

Short Notice Cancellations

Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee. This fee helps cover the time reserved and any preparations made by our technicians.

No-Show Policy

If a customer is not available at the scheduled time without prior notice, it will be considered a “No-Show.” A no-show may result in a service fee being charged and may impact future appointment scheduling.

How to Cancel or Reschedule

To cancel or reschedule your appointment, please use the online booking system or notify us through your preferred communication method listed during your appointment confirmation.

Exceptions

We understand that emergencies and unforeseen circumstances happen. We will review cancellation fees on a case-by-case basis for emergencies or unavoidable situations.

Policy Updates

Reliable Appliance Services reserves the right to update this cancellation policy at any time. Any changes will be effective immediately upon posting to this page.